Banyan Blog
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The Hidden Costs of Poor Customer Service in Multifamily Utility Management
Read Article: The Hidden Costs of Poor Customer Service in Multifamily Utility ManagementIn property management, the importance of exemplary customer service often takes a backseat to other pressing concerns. However, when it comes to utility billing and energy management in multifamily, poor customer service can have far-reaching and costly consequences.
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Why Multifamily Housing Operators Hesitate to Change Tech Solutions–And When It’s Time to Let Go
Read Article: Why Multifamily Housing Operators Hesitate to Change Tech Solutions–And When It’s Time to Let GoUpgrading to a new tech solution can seem daunting, but the long-term benefits—like improved efficiency, better resident experience, and advanced data insights—far outweigh the initial discomfort of change.
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A Legacy of Multifamily Utility Expertise
Read Article: A Legacy of Multifamily Utility ExpertiseFor the past 17 years, BANYAN Utility has been a cornerstone in the multifamily utility industry, providing a comprehensive suite of services designed to simplify and optimize utility management for property owners and managers.
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Ryan Hemphill Assumes Key Strategic Role at BANYAN Utility
Read Article: Ryan Hemphill Assumes Key Strategic Role at BANYAN UtilityBANYAN Utility is excited to announce that Ryan Hemphill is transitioning to a new role as Vice President of Strategic Sales as part of the continued growth initiative.
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A Quarter Century of Connection
Read Article: A Quarter Century of ConnectionThe Georgia Apartment Association (GAA) Annual Meeting has been a cornerstone of the multifamily industry in the state for over a quarter century. Born in the mid-1990s, this event has evolved from a modest gathering to a premier industry event, drawing attendees from across Georgia and beyond.
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The Three-Week War: Surviving Student Housing Turn
Read Article: The Three-Week War: Surviving Student Housing TurnThe academic calendar dictates a rhythm for many industries, and few feel its pulse as intensely as student housing. For those in the trenches, the annual “turn” is a three-week marathon that feels more like a grueling war.
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Work Smarter, Not Harder: The Benefits of Outsourcing Utility Expense Management
Read Article: Work Smarter, Not Harder: The Benefits of Outsourcing Utility Expense ManagementThis blog post explores the numerous benefits of outsourcing utility expense management for multifamily properties, covering financial savings, operational efficiencies, and strategic advantages.
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Utility Billing: Which System is Best for Multifamily Properties?
Read Article: Utility Billing: Which System is Best for Multifamily Properties?Two common methods for billing tenants for utilities are Flat Rate Billing and Ration Utility Billing Systems. Explore the differences with us and considerations for property managers and owners.
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A Twist of Fate: How a Pivotal Career Decision Shaped My Multifamily Journey
Read Article: A Twist of Fate: How a Pivotal Career Decision Shaped My Multifamily JourneyRead how a pivotal moment in the 80’s shaped our VP of Business Development’s life and career for the better.
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Building the Future of Utility Billing: People and Technology at BANYAN Utility
Read Article: Building the Future of Utility Billing: People and Technology at BANYAN UtilityBANYAN Utility has dedicated ourselves to creating the premier utility billing platform in the industry, backed by both cutting-edge technology and a team of passionate, dedicated individuals.
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Announcing Our Winners From Apartmentalize!
Read Article: Announcing Our Winners From Apartmentalize!We’re still walking on sunshine from our walk in BANYAN Park at NAA’s Apartmentalize!
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Reconnecting and Reimagining the Future of Apartment Living at NAA Apartmentalize
Read Article: Reconnecting and Reimagining the Future of Apartment Living at NAA ApartmentalizeLast week, the BANYAN team was thrilled to be back in person at the NAA Apartmentalize conference in Philadelphia!