Utility billing mistakes are more than just a nuisance—they’re a financial drain, a customer service nightmare, and a compliance risk for multifamily property operators. One small miscalculation can trigger disputes, increase expenses, and erode resident trust. That’s why choosing a utility billing provider with 65 rigorous checks on every bill isn’t just a good idea—it’s a game-changer.

Utility billing errors can add up fast. Overcharges upset residents, while undercharges cut into profits. With 65 layers of verification on every bill, discrepancies are caught before they become costly mistakes. This meticulous process ensures every charge is accurate, eliminating revenue leakage and protecting your bottom line.

Case in point: We recently helped a small property owner recover over $100,000 after a municipality had been charging them at the wrong rate for years. Without our detailed verification process, that money would have been lost forever. Banyan also took the lead on obtaining the funds on behalf of the client. 

Nothing frustrates residents more than a surprise utility charge that doesn’t add up. A provider with 65 checks ensures every bill is crystal clear and justified, reducing complaints and unnecessary back-and-forths. Less time resolving disputes means more time focusing on what really matters—running your properties efficiently.

Utility billing is subject to a maze of regulations that vary by location. A provider with 65 checks ensures compliance at every step, catching potential violations before they become expensive legal issues. You get peace of mind knowing your billing practices align with local, state, and federal requirements.

Billing errors aren’t always innocent mistakes—sometimes they’re signs of fraud or leaks in the system. By verifying data across 65 different points, suspicious anomalies get flagged early, helping you address issues before they spiral out of control.

Manually reviewing bills for accuracy is time-consuming and impractical, especially for multifamily operators with large portfolios. A provider with built-in, automated 65-point checks does the heavy lifting, ensuring consistent, scalable accuracy no matter how many units you manage.

If your current utility billing provider isn’t going above and beyond to guarantee accuracy, you’re leaving money and efficiency on the table. With 65 checks on every bill, you get the accuracy, compliance, and peace of mind that every multifamily operator deserves.

Stop guessing. Start trusting your utility bills. Find out how a provider with a 65 point verification check can transform your billing process today.you did.


About BANYAN 

BANYAN founded in 2007, is a leader in utility expense management and resident billing services. We are dedicated to providing a sustainable and cost-effective environment through awareness and conservation to help you increase your NOI and achieve your green energy initiatives. Our focus is providing customized utility solutions for our clients and their portfolio of communities in the US and Canada. Our innovative solutions include property management software integration, resident payment processing, in-house collections department, utility expense management, vacant cost recovery, regulatory support and submeter consulting. BANYAN has been on the Inc. 5000 list of fastest growing companies six times, including 2019. 

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